Data Protection & Privacy
At king931, protecting your personal data is a fundamental obligation — not an afterthought. This Privacy Policy explains what information we collect from Malaysian players, how we use it, who we share it with, and the rights you have over your own data. We encourage you to read it in full before using our Platform.
All personal data and financial information stored by king931 is protected using industry-standard 256-bit SSL encryption. Your data is never stored in plain text on our servers.
king931 does not sell, rent, or trade your personal information to third-party marketers or advertisers under any circumstances. Your data is used exclusively to operate and improve your account experience.
We are clear about what data we collect, why we collect it, and how long we keep it. This policy sets out every category of personal data processed on the king931 Platform — no hidden data practices.
You have the right to access, correct, or request deletion of your personal data at any time. You may also object to certain processing activities or request a portable copy of your data by contacting our support team.
king931 uses cookies and similar tracking technologies to improve platform performance and personalise your experience. You can manage cookie preferences through your browser settings at any time.
For any privacy-related query, correction request, or deletion request, you can reach our support team via live chat (daily 9 AM–1 AM MYT) or by email. We aim to acknowledge all privacy requests within 3 business days.
This Privacy Policy ("Policy") is issued by king931 ("the Platform", "we", "us", or "our") and applies to all personal data collected from individuals ("User", "you", or "your") who access, register on, or interact with the king931 Platform at https://king931.cam and any associated mobile applications or digital interfaces operated under the king931 brand.
king931 is operated for Malaysian players and takes its obligations under applicable data protection and privacy law seriously. We process personal data only for specified, explicit, and legitimate purposes and do not further process personal data in a manner incompatible with those purposes.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy. By using the king931 Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your personal data, please discontinue use of the Platform and contact us to request account closure.
Your Trust Matters: king931 will never sell your personal data to third-party marketers. Your information is collected only to operate your account, protect the platform, comply with legal obligations, and improve your experience as a king931 player.
For the purposes of this Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, and online identifiers such as IP address or device ID. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transmission, alteration, or deletion. |
| "Data Controller" | king931, which determines the purposes and means of processing personal data on this Platform. |
| "Data Processor" | A third party engaged by king931 to process personal data on our behalf and under our documented instructions. |
| "KYC Data" | Identity verification documents and information submitted by Users during the Know Your Customer process, including government-issued ID, proof of address, and selfie photographs. |
| "Cookies" | Small text files placed on a User's device by the Platform to remember preferences, maintain session states, and collect analytics data. |
king931 collects personal data across several categories depending on your level of engagement with the Platform. The categories of data we collect are set out below:
When you create a king931 account, we collect your full legal name, date of birth, email address, Malaysian phone number, and residential address. This information is necessary to open and maintain your account and to fulfil our age verification obligations.
To comply with anti-money laundering obligations and verify that you meet the minimum age requirement of 21 years, we collect copies of government-issued photo identification (Malaysian MyKad, Driver's Licence, or Passport), proof of residential address (utility bill, bank statement, or Telco invoice dated within three months), and a selfie photograph holding your identification document.
We collect information about your deposit and withdrawal transactions, including the payment method used (e.g., Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, or Hong Leong Bank), transaction amounts in Malaysian Ringgit (MYR), and transaction timestamps. We do not store full card numbers or banking credentials on our own servers.
We maintain records of your gaming sessions, bets placed, game outcomes, bonus usage, and wagering history. This data is used for account management, fraud prevention, dispute resolution, and responsible gambling monitoring.
When you access king931, we automatically collect technical data including your IP address, browser type and version, operating system, device identifiers, session timestamps, and referring URL. This data is collected via server logs and cookies and is used for platform security, performance optimisation, and fraud detection.
We retain records of communications between you and our support team via live chat or email, including support request content, responses provided, and timestamps. These records are used for quality assurance, dispute resolution, and training purposes.
king931 processes personal data only where a lawful basis exists. The primary lawful bases on which we rely are as follows:
| Lawful Basis | When We Rely On It |
|---|---|
| Contractual Necessity | Processing required to open your account, process deposits and withdrawals in MYR, settle bets, and manage your player relationship with king931. |
| Legal Obligation | Processing required to comply with anti-money laundering obligations, age verification requirements, fraud prevention obligations, and regulatory record-keeping duties. |
| Legitimate Interests | Processing for platform security, fraud detection, responsible gambling monitoring, and improvement of Platform features — where these interests do not override your fundamental rights. |
| Consent | Processing for non-essential marketing communications, where you have explicitly opted in to receive promotional materials from king931. Consent may be withdrawn at any time. |
king931 uses your personal data for the following specific purposes:
king931 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your data in the following limited circumstances:
We engage trusted third-party service providers to assist in operating the Platform, including payment processing partners (such as Malaysian bank and e-wallet infrastructure providers), identity verification service providers, cloud hosting and data storage providers, and customer support platform operators. These service providers act as data processors on our behalf and are contractually bound to process your data only in accordance with our instructions and to maintain appropriate security measures.
king931 may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are legally required or authorised to do so — for example, in response to a court order, regulatory investigation, or statutory anti-money laundering reporting obligation. In such cases, king931 will disclose only the minimum data necessary to satisfy the legal requirement.
In the event of a merger, acquisition, asset sale, or business restructuring involving king931, personal data held by king931 may be transferred to the successor entity as part of that transaction. Users will be notified of any material change in data controller identity and afforded the opportunity to exercise their data rights prior to such a transfer taking effect.
No Marketing Sale: Under no circumstances does king931 share your personal data with advertising networks, data brokers, or third-party marketers for their own marketing purposes. Your data is used to serve you as a king931 player — nothing else.
king931 uses cookies and similar tracking technologies (including local storage and session tokens) to operate the Platform effectively. The categories of cookies we use are set out below:
| Cookie Type | Purpose | Essential? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember account preferences, and enable core platform functionality such as the cashier and game lobby. | Yes |
| Performance / Analytics | Collect anonymised data on how Users navigate the Platform, which pages are visited most frequently, and where technical errors occur — used to improve platform performance. | No |
| Functional | Remember your language preferences, display settings, and previously viewed game categories to provide a more personalised experience on return visits. | No |
| Security | Detect and prevent fraudulent login attempts, identify unusual session behaviour, and support multi-device session management for account security. | Yes |
You can manage and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use core Platform features. Instructions for managing cookies are available in the help documentation of your browser.
king931 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
king931 implements a range of technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, king931 will notify affected Users without undue delay, providing details of the nature of the breach, the data affected, and the steps being taken to address it.
Whilst king931 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. You play an important role in keeping your account secure by maintaining a strong, unique password and reporting any suspected unauthorised access to our support team immediately.
As a User of king931, you have the following rights in respect of your personal data. To exercise any of these rights, please contact our support team via live chat or email. We will acknowledge your request within three (3) business days and aim to respond fully within thirty (30) days.
You have the right to request a copy of all personal data king931 holds about you. We will provide this in a structured, commonly used, machine-readable format where technically feasible.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay. Some corrections may require re-submission of KYC documents.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Please note that this right is subject to our legal retention obligations — we may be required by law to retain certain data (e.g., financial transaction records) for a specified period after account closure.
In certain circumstances — for example, where you contest the accuracy of your data or have objected to our processing — you have the right to request that we restrict processing of your personal data while the matter is resolved.
Where processing is based on your consent or on a contract with you, you have the right to receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
You have the right to object to processing of your personal data carried out on the basis of legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will cease processing your data for that purpose immediately.
Where we process your data on the basis of your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To opt out of marketing communications, contact our support team or use the unsubscribe link in any marketing email.
king931 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. The minimum age requirement for registration and use of king931 is 21 years, and we enforce this through mandatory age verification at the point of registration and again during KYC verification prior to withdrawal processing.
If king931 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and permanently close the associated account. If you are a parent or guardian and believe that a minor has registered an account on king931 using their or your personal details, please contact our support team immediately at [email protected].
The king931 Platform may contain references to third-party payment processors (such as banking portals and Malaysian e-wallet platforms) that you access as part of completing a deposit or withdrawal transaction. When you leave the king931 Platform to interact with these third-party services, your data will be subject to the privacy policies and data practices of those third parties — not this Policy.
king931 is not responsible for the privacy practices or content of third-party services accessed through payment portals, and we encourage you to review the privacy policies of any third-party service before submitting personal data to them. Our integration with payment providers such as Maybank, CIMB, Public Bank, Hong Leong Bank, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX is conducted through secure, industry-standard API channels.
king931 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform operations. The "Last Updated" date at the top of this page will be revised whenever a material change is made.
Where changes are material in nature — for example, a change in the categories of data we collect, a new purpose for which we process data, or a change in our data sharing practices — we will provide notice via a prominent announcement on the Platform or by email to your registered address, giving you a reasonable opportunity to review the changes before they take effect.
Your continued use of the king931 Platform following publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any amended Privacy Policy, you should discontinue use of the Platform and contact us to exercise your data rights.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by king931, please contact us through the following channels. We are committed to responding to all privacy-related enquiries promptly and transparently.
Live Chat — Fastest Response
Available daily from 9 AM to 1 AM MYT. Accessible via the chat icon on any page of the king931 Platform. Ideal for urgent account or data matters.
Email — Privacy Requests
Send data access, rectification, or deletion requests to [email protected]. We acknowledge all privacy requests within 3 business days.
Play with Confidence
Now that you understand how king931 handles your personal data, you can play with the confidence that your information is safe. Browse our game library, review our responsible gambling tools, or revisit our Terms & Conditions — all from the homepage.
🔞 king931 is for entertainment purposes only. Players must be 21 years of age or older. Play responsibly.